After the second mug arrived cracked, I contected CafePress customer service again. I was nice and fully explained “the deal”. I told them look, I want to continue to see CafePress sell these mugs now and in the future and I am afraid that if you dont pack the mugs properly then a whole lot more are going to get broken in transit. I spoke my mind, politely. The customer service rep told me he would take care of it, and then I waited. I received my third mug before the deadline I gave them. However the first two broken mugs I recieved, the print quailty was much better then the third. I am going to have a print designer re-do the logo for me, and then we’ll see what they are made of.
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